Our code of conduct

Creating a safe, inclusive, and supportive environment for everyone in our community.

At Top Universe NGO, we are committed to providing a welcoming, safe, and inclusive environment for all members of our community—learners, instructors, mentors, staff, partners, and supporters.

This Code of Conduct outlines our expectations for behavior and the standards we uphold. By participating in our programs, events, or online spaces, you agree to abide by these guidelines.

Our goal is to create a space where everyone can learn, grow, and thrive without fear of discrimination, harassment, or exclusion.

Our core values

The principles that guide our community

Respect & Inclusion

We treat everyone with dignity and respect, regardless of background, identity, or experience level. Discrimination, harassment, or exclusionary behavior has no place in our community.

Collaboration & Support

We help each other succeed. Share knowledge generously, offer constructive feedback, and celebrate the achievements of others.

Integrity & Honesty

We act with integrity in all our interactions. Be honest, transparent, and accountable for your actions and commitments.

Growth Mindset

We embrace learning and growth. Mistakes are opportunities to learn. Ask questions, seek help, and support others in their learning journey.

Expected behaviors

We expect all community members to:

Use welcoming and inclusive language

Respect differing viewpoints and experiences

Accept constructive criticism gracefully

Focus on what is best for the community

Show empathy towards other community members

Give credit where credit is due

Be patient with beginners and those learning

Maintain confidentiality when appropriate

Unacceptable behaviors

The following behaviors are not tolerated:

Harassment, intimidation, or discrimination of any kind

Offensive comments related to gender, sexual orientation, disability, physical appearance, race, or religion

Unwelcome sexual attention or advances

Trolling, insulting comments, or personal attacks

Public or private harassment

Publishing others' private information without permission

Plagiarism or claiming others' work as your own

Any conduct that could reasonably be considered inappropriate in a professional setting

Scope of application

This Code of Conduct applies to all Top Universe NGO spaces, including:

Physical Spaces

Classrooms, training centers, events, and meetups

Online Spaces

Learning platforms, forums, chat groups, and social media

Events

Workshops, hackathons, career fairs, and community gatherings

Communications

Emails, messages, and any official Top Universe NGO channels

Reporting violations

How to report code of conduct violations

Document the Incident

Note what happened, when it occurred, who was involved, and any witnesses. Screenshots or other evidence can be helpful.

Report to Leadership

Contact our team at [email protected] or speak directly with a program coordinator or instructor.

Confidential Review

We will review your report confidentially and take appropriate action to address the situation.

Follow-up

We will follow up with you about the outcome and any steps taken to resolve the issue.

Contact Information

Email: [email protected]

In-Person: Speak with any program coordinator, instructor, or staff member

All reports will be handled with discretion and confidentiality. We are committed to protecting the privacy and safety of those who report violations.

Enforcement & consequences

Violations of this Code of Conduct will be taken seriously. Depending on the severity and nature of the violation, consequences may include:

Warning: A private or public warning about the behavior

Temporary Suspension: Temporary removal from programs or community spaces

Permanent Ban: Permanent removal from all Top Universe NGO programs and spaces

Legal Action: In cases of serious violations, we may involve law enforcement

We reserve the right to take any action we deem appropriate to maintain a safe and welcoming environment for all community members.

Questions or concerns?

If you have questions about this Code of Conduct or need clarification on any point, please don't hesitate to reach out.

This Code of Conduct is adapted from industry best practices and is subject to updates. Last updated: January 2025